Remote Support

With remote support our technicians can remote control any computer, PC or Mac over the internet within seconds to remotely resolve issues.

When advised by our technician, simply download the program for either Windows or Mac using the appropriate button below. Then open, launch or run the application on your computer.

The system will generate a unique user ID and password which you will see on screen. Provide this information to our support technician to allow them to remotely connect to your computer.

Click the appropriate button below to download for your operating system.


Apple                    PC
(Mac OS)              (Windows)

You’ll need to have arranged a remote support call beforehand. Please contact us if you require remote support.